Cookies policy

Last updated on 25 February 2019

Welcome to Lingwell (the “Platform”) and our website, services, applications, products and content (that include but are not limited to the Platform) (collectively, the “Services”). We use cookies. Cookies make your interaction with our Platform and Services easy and helpful and allow us to store information or gain access to information stored on your device. Cookies are used by all website providers to make the website work and provide information to the owners of the Platform or provider of the Services.

  1. WHAT IS A COOKIE?
    Cookies are small text files that uniquely identify your browser or device. The cookie is stored on your browser by website or apps that you visit. When you return to that website or app (or visit websites or apps that use the same cookies) these Platforms recognize the cookies and your browsing device. For a more thorough explanation of what cookies are and how they work, please visit the EU Guide to Cookies, aboutcookies.org or allaboutcookies.org.
  2. CATEOGRIES OF COOKIES
    Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies can tell us, for example, whether you have visited the Platform before or whether you are a new visitor. They can also help to ensure that content you see online are more relevant to you and your interests.
    There are different categories of cookies, including:
    1. First-party cookies
      First party cookies are small amounts of text which are served by us directly to your device.
    2. Third-party cookies
      Third-party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance, targeting or advertising and social media purposes.
      Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by the Platform to recognize your computer when you open your browser and browse the Internet again.
  3. WHAT TYPES OF COOKIES DO WE USE AND HOW DO WE USE THEM?
    The types of cookies and similar technologies used by us and our partners in connection with the Platform can be classified into one of five categories, namely 'essential Platform cookies', 'functionality cookies, analytics and performance cookies, 'advertising cookies', and 'social media cookies'. Cookies do a lot of different tasks to ensure you enjoy your visit to our Platform, for example, they are used to remember your preferences on sites you visit, to help you navigate between pages more efficiently and to make sure the adverts you see on our Platform are relevant to you and your interests. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
    1. Cookies that are necessary for essential purposes
      These cookies are essential to provide you with the Platform and any Services and to use some of its features, such as to enable you to log into secure areas of the Platform. Without these cookies, we would not be able to provide you with a secure log in account or pages where you can buy our Features. We use cookies to uniquely identify you. Each time you log in to our Platform, a cookie containing a unique identifier that is tied to your account is placed on your browser. These cookies allow Lingwell.com to uniquely identify you when you are logged into the Platform and to process your online transactions and requests.
    2. Performance Cookies
      We use performance/analytics cookies to analyze how you use the Platform, including which pages, videos and accounts you view most often, measure any errors that occur and test different design ideas. The information is used to report and evaluate your activities and patterns as a user of the Platform to provide Services in accordance with these activities. These cookies do not collect information that individually identifies you and all information these cookies collect is aggregated and anonymous.
    3. Functionality Cookies
      Functionality cookies record information you have entered or choices you have made. These cookies also enable you to optimize your use of our Services after logging in so that we can personalize our content for you, greet you by name and remember your preference. These cookies can also be used to remember settings you have applied, such as layout and text size. These cookies mean that when you continue to use or come back to the Platform, we can provide you with our Services as you have asked for them to be provided.
  4. HOW TO DELETE COOKIES
    We use cookies on this site to make sure you can use the site easily and enjoy the site.
    You can change your preferences by changing the settings in your browser. Most browsers will allow you to choose the level of privacy settings you want. This lets you control your cookie settings so that you can:
      See what cookies or other locally stored data you’ve got and delete them on an individual basis;
      Block third party cookies or similar technology;
      Block cookies or similar technology from particular sites;
      Block all cookies or similar technologies from being set; or
      Delete all cookies or similar technologies when you close your browser.
    Deleting cookies or similar technologies means that any preference settings you have made on a Platform will be lost. Blocking all cookies or similar technology means functionality on our Platforms will be lost. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Platform.
    For more information on how to manage the most popular browsers, please see below:
    1. Internet Explorer
      https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
    2. Firefox
      https://support.google.com/chrome/answer/95647?hl=en
    3. Safari
      https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
  5. CHANGES TO THIS POLICY
    We will occasionally update this policy to reflect changes in our practices, Platform and Services. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on the Platform. We recommend that you check this page from time to time to inform yourself of any changes in this policy or any of our other policies.
  6. NEED FURTHER INFORMATION?
    If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:
      All About Cookies;
      EU Guide to Cookies; or
      youronlinechoices.co.uk/uk.
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